Performance Policy

Welcome to Scholars University! By accessing our website, you agree to comply with the terms and conditions outlined below. Please review them carefully to ensure a clear understanding of our policies Scholars University strives to deliver academic excellence and high-quality services to all students and stakeholders. We are committed to maintaining consistent standards in course delivery, support services, and overall student satisfaction. While we aim for uninterrupted service, there may be instances of downtime or delays due to technical or operational reasons. Scholars University will make every effort to resolve such issues promptly.

Cookie

Scholars University uses cookies to provide a seamless and personalized browsing experience, enhance website performance, and deliver content tailored to your interests. Cookies are small text files stored on your device that help us understand how users interact with our site. By continuing to browse our website, you consent to the use of cookies unless you choose to disable them in your browser settings. We employ various types of cookies to support your experience. Essential cookies ensure the core functionality of the website, such as secure login and smooth navigation. Analytical cookies help us analyze traffic patterns and user behavior to optimize site performance. Functional cookies save your preferences, such as language settings or login details, making your visits more convenient. Additionally, marketing cookies are used to provide targeted advertisements and personalized promotions based on your browsing activity. You have the option to manage or disable cookies through your browser settings at any time. However, please note that disabling certain types of cookies may impact website functionality and reduce the quality of your experience. Scholars University is committed to safeguarding your data, and all cookie usage aligns with our strict Privacy Policy. For further information on how we use cookies and how they enhance your experience, feel free to contact us or visit our Privacy Policy page.

Payments

At Scholars University, we prioritize secure, flexible, and transparent payment processes to ensure a smooth experience for all students. Our payment system is designed to accommodate various needs, providing multiple options for tuition and fee transactions. Accepted payment methods include online transfers, credit and debit cards, bank drafts, and approved digital payment platforms. All transactions are processed through secure gateways to protect your financial information. Payment deadlines are clearly communicated at the start of each term to allow sufficient time for planning and processing. Students must adhere to these deadlines to avoid penalties or late fees. For added convenience, we offer flexible payment plans, allowing students to break their tuition into manageable installments. Information on eligibility and enrollment for installment plans is available through our finance office. Refunds for tuition fees are governed by our refund policy, which is designed to be fair and transparent. Refund eligibility depends on the timing of the request, with full refunds available before the program begins and partial refunds during the initial weeks of study, as specified in the enrollment agreement. Fees such as application, administrative, or material costs are typically non-refundable. Refund requests must be submitted in writing and are subject to review and approval. We also offer early payment discounts and incentives for those who settle their dues promptly. Students facing financial challenges can explore scholarship opportunities, grants, and work-study programs available through the university. For any discrepancies or concerns related to payments, our dedicated finance team is available to assist and provide resolution. For detailed payment schedules, methods, or refund policies, students and guardians are encouraged to contact the university's finance department.

Refund Policy

Scholars University is committed to providing a clear and fair refund policy to address various circumstances. Tuition refunds are determined based on the timing of withdrawal and adherence to the guidelines set forth in the enrollment agreement. Students who withdraw before the program begins are eligible for a full refund of tuition fees, excluding non-refundable charges such as application or administrative fees. For withdrawals made within the initial weeks of a program, partial refunds may be granted, with the percentage depending on the withdrawal date. Refunds are not typically available after the designated refund period unless there are exceptional circumstances, such as medical emergencies or university-led program cancellations, which require supporting documentation for consideration. Certain fees, such as application fees, enrollment deposits, and material charges, are non-refundable under any conditions. Refunds for students on scholarships or financial aid are adjusted accordingly, ensuring compliance with eligibility criteria. All refund requests must be submitted in writing to the finance department, and approved refunds are processed within 30-45 days via the original payment method, where possible. Any outstanding dues, including penalties or unpaid balances, are deducted from the refund amount. In cases of disputes, students may file an appeal, which will be reviewed by a committee, with the final decision being binding. For detailed information or assistance, students are encouraged to contact the university's finance department.

Hyperlinking to our Content

Scholars University welcomes hyperlinking to our content by approved organizations, provided it is done in a manner that aligns with our values and policies. Links should accurately reflect the content and must not mislead users or imply endorsement, sponsorship, or approval by the university without prior written consent. Government agencies, educational institutions, and nonprofit organizations are permitted to link to our homepage or specific pages without prior approval, as long as the link is relevant and appropriate. Commercial organizations or for-profit platforms must obtain explicit permission before linking to our website. Hyperlinks must not be used in any way that could damage the reputation of Scholars University or misrepresent the nature of our content. Links to our site should open in a new browser tab or window and should not embed our pages within frames on other websites. We reserve the right to request the removal of any link that violates our policies or does not align with our objectives. By hyperlinking to our content, you agree to adhere to these terms and ensure compliance with applicable laws. For any questions or permissions related to linking, please contact us through the provided communication channels.

Disclaimer

The content provided on Scholars University's website is for informational purposes only and is offered as a general guide to the programs, services, and policies we provide. While we make every effort to ensure the accuracy and reliability of the information, we cannot guarantee that all content is complete, accurate, or up-to-date at all times. Scholars University reserves the right to modify, update, or remove content on the website without prior notice. We are not responsible for any direct, indirect, or consequential damages arising from the use or inability to use the website, including any errors or omissions in the content. External links provided on our website are for convenience, and we do not control or endorse the content of third-party sites. Accessing these external links is at your own risk, and we are not responsible for their accuracy, legality, or content. By using our website, you agree to the terms outlined in this disclaimer. Scholars University disclaims any liability for any actions taken based on the information found on our website. If you have any questions regarding our content or disclaimer, please contact us directly.